Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we could send some replacement parts with new order for small quantity. 
For defective batch products, we will discuss the solution together.

Firstly, let us know your requirements.
Secondly, quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, arrange the production.
Fifthly, will inform to arrange the balance payment and help to arrange the shipment

We provide 1 year warranty for all our items.

We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Sample needs 1-3 days, mass production time needs 2-4weeks based on the order quantity

TT is our default payment term, but if you have different request, we can discuss.

Yes, we can sell samples to you.

Yes, if OEM, it’s 300-500pcs, if with neutral package, we can accept order that is no less than 100pcs.

We export to all over the world, and now our main markets are Asia, America and Europe

It’s alkaline water ionizer ,alkaline water pitcher, hydrogen water flask, and other related accessories.