200faq

Can alkaline water ionizer sample charge be refunded if order is placed?

EHM Group Limited deeply thanks for your understanding that we would like to charge the sample cost for alkaline water ionizer, which might be deducted once the order is placed...

Can alkaline water ionizer sample charge be refunded if order is placed?

How long is delivery time of alkaline water ionizer?

Delivery time varies with projects. Please contact us to see how we can help you meet your required delivery schedule. EHM Group Limited is able to beat the lead...

How long is delivery time of alkaline water ionizer?

Where can I follow my alkaline water ionizer order status?

You are expected to contact EHM Group Limited to get instant info on alkaline water ionizer production. We plan to develop a system to enable you to directly monitor...

Where can I follow my alkaline water ionizer order status?

Is installation service provided for alkaline water ionizer ?

In general, installation manual will be offered along with alkaline water ionizer. If the product is customized and is hard to install, senior engineers may be sent...

Is installation service provided for alkaline water ionizer ?

How about alkaline water ionizer after-sales service?

The after-sales service concerning alkaline water ionizer offered by EHM Group Limited is highly spoken of by customers across the world. Though being essential...

How about alkaline water ionizer after-sales service?

Are there services after alkaline water ionizer installation?

The services after alkaline water ionizer installation can be found in EHM Group Limited. We highly emphasize the importance of service ranges after installing the products...

Are there services after alkaline water ionizer installation?

What services are offered for alkaline water ionizer?

In today's B2B market, the concept of service is as important as sales. Typically, the services provided for a product may include product use training, periodic...

What services are offered for alkaline water ionizer?

Are we informed about alkaline water ionizer weight and volume after shipment?

Yes. Typically, EHM Group Limited will inform the customer of the volumetric weight of alkaline water ionizer after shipment. Our customers don’t need to worry...

Are we informed about alkaline water ionizer weight and volume after shipment?

What to do if it is incomplete alkaline water ionizer delivery?

Please contact EHM Group Limited Customer Service if you receive incomplete alkaline water ionizer delivery. We will start a formal inquiry in this regard instantly...

What to do if it is incomplete alkaline water ionizer delivery?

What should I do once I receive alkaline water ionizer imperfections?

EHM Group Limited has set up some regulations and plans to deal with such an issue. Once you receive the alkaline water ionizer and find it imperfect, please notify...

What should I do once I receive alkaline water ionizer imperfections?

Where to get help if alkaline water ionizer gets problem during the use?

We are convinced of the quality of alkaline water ionizer. However, we welcome customers to forward questions, which will help us to do better in the future. Speak...

Where to get help if alkaline water ionizer gets problem during the use?

Can we arrange the alkaline water ionizer shipment by ourselves or by our agent?

Generally, customers working with EHM Group Limited can arrange the shipment of alkaline water ionizer in the preferred way. If you choose to deliver the goods by...

Can we arrange the alkaline water ionizer shipment by ourselves or by our agent?

What kind of packing is provided for alkaline water ionizer?

Based on the product appearance and characteristics, and also the market needs, we can provide custom packages for alkaline water ionizer to satisfy customers' needs...

What kind of packing is provided for alkaline water ionizer?

Is alkaline water ionizer tested before shipment?

Pre-shipment inspection (PSI) is one of the many quality control tests conducted by EHM Group Limited. This inspection is based on standard QC testing or on customer request...

Is alkaline water ionizer tested before shipment?

Does alkaline water ionizer have warranty period?

Yes, it has. EHM Group Limited wants you to be delighted with your purchase so we establish a set of warranty rules for our products. If, during the warranty period...

Does alkaline water ionizer have warranty period?

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