200faq

2020-09-20

At EHM Group Limited, we work with reliable logistics companies who offer timely, safe, and transparent shipment service. After your shipment is delivered, we will...

What port of loading available for water ionizers?

2020-09-20

A majority of the time, EHM Group Limited would choose the nearest port to our warehouse. If you need to specify a port, please contact Customer Service directly...

What port of loading available for water ionizers?

What to do if water ionizers is damaged during shipping?

2020-09-20

EHM Group Limited does our best to protect the pieces against breakage, but no guarantees can be made. If you see any damage, please make note of it. This will help...

What to do if water ionizers is damaged during shipping?

What to do if it is incomplete water ionizers delivery?

2020-09-20

At , the delivery of incomplete water ionizers is unlikely to happen. We know the on-time, and safe delivery of goods is of great importance to customers’ businesses...

What to do if it is incomplete water ionizers delivery?

What should I do once I receive water ionizers imperfections?

2020-09-20

We ensure that all water ionizers undergo a rigorous quality control test prior to shipment. However, if something we don't want to happen happens, we will refund...

What should I do once I receive water ionizers imperfections?

Where to get help if water ionizers gets problem during the use?

2020-09-20

We are confident about water ionizers, yet we welcome reports from consumers or the third parties alerting the problems with the product, which helps us to be better...

Where to get help if water ionizers gets problem during the use?

Can we arrange the water ionizers shipment by ourselves or by our agent?

2020-09-20

Negotiation should be made with EHM Group Limited. If you insist on this, any problems occur during the shipment should be solved by yourselves. In general, we hope...

Can we arrange the water ionizers shipment by ourselves or by our agent?

What kind of packing is provided for water ionizers?

2020-09-20

EHM Group Limited will apply the most reliable packing method based on the international standard. We apply the highest-quality materials to pack water ionizers,...

What kind of packing is provided for water ionizers?

Is water ionizers tested before shipment?

2020-09-20

Water ionizers is tested before shipment and this inspection is completed based on regular QC Evaluation, or depending upon customer requirements. Samples are selected...

Is water ionizers tested before shipment?

How to pay for water ionizers?

2020-09-20

As a famous brand company, EHM Group Limited focuses on the improvement of every aspect of our company. And in order to smoothly promote cooperation with customers...

Does water ionizers have warranty period?

2020-09-19

EHM Group Limited wants you to be delighted with your purchase. If, during the warranty period, your product needs service, please give us a call. Your satisfaction...

Does water ionizers have warranty period?

How long is the warranty period of water ionizers?

2020-09-19

The warranty period of water ionizers normally do not exceed the average time in the industry. During the period, we will quickly respond to the customer's demand...

How long is the warranty period of water ionizers?

Can water ionizers be customized?

2020-09-19

Custom service is always available in EHM Group Limited. In regard to the customization of water ionizers, designers or technicians may be arranged to talk to you...

Can water ionizers be made by any shape, size, color, spec. or material?

2020-09-19

Based on the internal structure, properties of the product, or other technical reasons, some parts of the product can't be changed or customized very easily. We...

Can water ionizers be made by any shape, size, color, spec. or material?

How to go through the water ionizers customization?

2020-09-19

EHM Group Limited provides one-stop customization service for customers. Each customization service is under the strict management. As a professional manufacturer...

How to go through the water ionizers customization?

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